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COVID-19 Updates

Coronavirus (COVID-19) updates



The information below is updated regularly and is subject to change.
 
Caring for our country and communities, by combating COVID-19 together, is our number one priority.

The entire world has been affected by the COVID-19 pandemic. We appreciate President Cyril Ramaphosa and the Government taking serious action to mitigate the spread of COVID-19 and support the measures in place.

For the latest government updates around COVID-19 visit the SA Coronavirus Portal.

Trading under Level 3 restrictions
We are operating under level 3 restrictions, in line with Government regulations. The Centre is open from Mondays to Saturdays from 9 am to 6 pm and Sundays & Public Holidays from 9 am to 3 pm, however, stores may have their own specific trading hours and are subject to change. Restaurants can offer deliveries and takeaway collections, however, sit-down dining is strictly prohibited. Restaurant Piazza seating and on-site consumption is prohibited. Liquor stores are permitted to sell alcohol, Monday to Thursday from 9 am to 5 pm, for at-home consumption only.
 
Hair and beauty salons and tattoo parlours are permitted to sell products, however, they are prohibited from offering treatments and services. Movie cinemas remain closed. The trade of tobacco and related products remains prohibited.

Open stores
You can browse our list of open stores below. Please contact stores directly to enquire about their store-specific trading hours as some may trade different hours to the mall operating hours.

A
@home: 064 902 8915
ABSA: 012 997 8500
Ackermans: 012 997 1184
Aldo: 012 997 3710
American Swiss: 012 997 9730

B
Baby Boom: 012 997 3546
Bargain Books: 012 997 5148
Bathroom Bizarre: 012 997 0966
Beachsand: 082 338 3339
Bella Luna: 012 997 2870
Big Blue: 012 997 4057
Bogart Man: 012 997 3583
Bras n Things: 012 997 2012
Builders Warehouse: 010 003 4800

C
CNA: 087 822 3593
Cape Union Mart: 012 997 6960
Capitec: 012 997 3432
Casa Bella (deliveries only): 012 997 2704
Carrol Boyes: 012 997 7139
Cell C: 074 910 7845
Clicks: 012 997 3505
Computer Mania: 012 997 1740
Contempo: 012 997 0588
Cotton On: 012 997 2913
Cotton On Body: 012 997 3415
Cotton On Kids: 012 997 5044
CUM Books: 012 997 2080

D
Dermalogica: 012 997 2390
Dis-Chem: 012 994 9292

E
Earth Addict: 081 171 1306
Edgars: 087 822 3596
Europa Art Shoes: 012 997 3190
Exclusive Books: 012 997 3323

F
First National Bank: 012 997 7141
Flooring Depot: 012 997 7500
Food Lovers Market: 012 997 2450
Forever New: 012 997 0575
Foschini: 012 997 9700
Frasers: 012 997 4263

G
Gadget Gallery Kiosk: 074 521 0911
Gadget World: 012 994 4009
Game: 012 994 9100
Green Cross: 087 287 8043

H
Home etc.: 012 997 7476

I
Incredible Connection: 012 994 9000
iStore: 012 003 0085

J
Jet: 087 822 3816

K
Keedo: 012 997 0913
Kingsley Heath: 087 365 3593

L
Le Creust: 012 997 3777
Lindt (deliveries only): 012 831 0470
Loads of Living: 081 171 1427

M
Markham: 012 997 9739
McDonalds: 012 997 5845
Mellins I Style: 012 492 1229
Miladys: 012 997 0310
Mr Price Weekend: 012 997 0367
Mr Price Home: 012 997 1075
MTN: 083 869 8163

N
Nicci Boutique: 012 997 0513

O
Ocean Basket (deliveries only): 012 997 7130
O’Galito (deliveries only): 012 997 4164
Old Khaki: 012 997 5001
Oriental Treasury: 012 997 7223
Outdoor Warehouse: 012 997 2370
Out of the Blue: 012 997 3845

P
Pick 'n Pay: 012 997 7042
Pick 'n Pay Clothing: 012 997 0072
Poetry: 012 997 3372
Pringle: 012 997 0946

Q
Queenspark: 012 997 9846

R
Rain: 012 997 4000
Refinery: 012 997 1355
Roma Gioelli: 012 997 0927
Rosella: 012 997 7277

S
Seattle Coffee Co: 012 997 1428
Seiko: 012 997 3070
Sissy Boy: 012 997 4612
Sounds Great: 012 997 0655
Spec Savers: 012 997 7857
Stoffelberg Biltong: 083 556 4394
Store & More: 012 997 2626
Sunglass Hut: 012 997 5110

T
Tekkie Town: 087 802 8893
Telkom: walk-ins only
The Body Shop: 012 997 7369
The Cross Trainer: 012 997 3146
The Repair Desk: 062 235 3440
The Salon Paul Mitchell: 012 997 4417
Tiger Wheel & Tyre: 012 000 7603
Timberland: 012 997 6812
Torga Optical: 012 997 2823
Totalsport: 012 997 9724
Trappers: 012 941 8878
Tread + Miller: 012 997 3086
Truworths: 081 171 0232
Tsonga: 012 997 0663
Typo: 012 997 2848

V
Verimark: 012 997 2176
Vetsmart: 012 007 0660
Vodacom 4U: 012 997 5281
Vodacom Shop: 082 896 3584

W
Wellness Warehouse: 012 997 3022
Wimpy: 012 997 2479
Woolworths: 012 997 9100

Y
Yoyoso: 078 457 6633

Centre access & information:

Parking:
All parking, open and basement, is accessible. Paid parking has been reinstated.
Open entrances: All four mall entrances are open.
Bathrooms:
All bathrooms are operational.
Information Desk:
The Information Desk located opposite Truworths is operational. Staff will remain seated behind a perspex shield and wear personal protective equipment. Gift Card sales are permitted. For general enquiries please contact them on (012) 997 9460.

Safety measures

All shoppers are required to follow the health and safety protocols stipulated by the Government and National Department of Health. Please comply with these rules, including:

- Wearing a cloth mask.
- Practicing physical distancing of 2 metres.
- Practicing protective hygiene, including washing hands and using sanitisers.
- A limited number of customers will be allowed in stores, queues, lifts and on escalators.  Please comply with these rules as directed.

Prior to and during your visit to the Centre, we recommend that you take the following additional precautionary measures:

- Prior to shopping, create a list of the goods you require in categories to avoid unnecessary browsing.
- Contact stores directly prior to your visit to check their trading hours or if you are looking for a specific item or service.
- Plan your parking and entrance access by checking the map and do not linger in the Centre.
- Avoid browsing and repeatedly picking up and putting down products.
- Making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements).
- Make use of the in-store disinfectant wipes when making use of trolleys or baskets.
- If you do feel sick, stay home and seek medical attention.
- Stay informed, check trusted and reputable sources and avoid spreading rumours and fake news.

To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation’s recommended preventative protocol and complying with the Lockdown Regulations. We have introduced the following additional precautionary measures and enhanced cleaning procedures:

- Increased cleaning routines and meticulously disinfecting the common areas and high touch-points of the Centre, with disinfectants that have the prescribed alcohol content. All procedures are repeated by our after-hours teams
- Deep cleaning of the mall
- Hand sanitisers at entrances and bathrooms
- Wearing of masks is compulsory and enforced by our security personnel at mall entrances (shoppers can also purchase masks at the entrances)
- Physical distancing is implemented outside all large retailers to assist in safe queuing
- Communicating with our stores regularly, regarding updates and their in-store precautionary measures.
- Security in our Centre is still a core focus and remains in place.
- The Centre Management Office is operationally resourced.
- For Centre related enquiries please contact us via email or make use of our social media channels

Reporting incidents

If you would like to report any incidents that have taken place at the Centre, please contact our Info Desk on (012) 997 9460 or our Security Control Room on (012) 997 5269.

We would like to thank you for your continued support and understanding.