Woodlands9AM - 7PM
Customer Services

CUSTOMER SERVICES

Info Desk

A Guest relations and information desk is conveniently situated opposite Truworths and can be contacted on 012 997 9460. Our trained guest relations officers (GROs) can assist with gift card sales, directions, mall maps, lost and found items, compliments and complaints, wheelchair and mart cart usage, shop telephone numbers, tenant queries, pre-paid parking cards and directions to surrounding attractions or destinations. The desk is open during regular trading hours.

Wheelchairs and mart carts are available for your convenience from our Guest Relations Desk. A R100 refundable cash deposit is required to make use of this free facility.

Pensioners

All Woodlands pensioners qualify for free parking on Mondays and Wednesdays, simply collect your tickets from the info desk or get your permanent parking card if you visit the mall more than 4 times a month. Free use of wheelchairs and motorized mart carts are also available from the info desk.  We also host a monthly pensioner competition to win a R500 mall gift card every month, simply shop the pensioner deals, fill in a competition form, and pop it in the entry box at the info desk.

Woodlands has over 40 stores with pensioner deals, download our pensioner's brochure below to view the specials.

Woodlands Pensioner's Brochure

Have a look at our Pensioner Competition Terms and Conditions below

Woodlands Pensioner Ts and Cs

Public Transport Options

Uber operates to and from the mall. The Uber drop-off/pick-up area is on the northern side of the mall at entrance 4 near the restaurants.

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