PURCHASING A GIFT CARD
Please take note of the below when purchasing a Gift Card:
- Cash is not accepted, only debit or credit cards. Diners Club and American Express are not accepted.
- Your ID must be presented in order to purchase a card of any amount. Woodlands is appointed and acts as a FICA agent on behalf of Standard Bank under low-risk provisions of FICA legislation.
- The maximum value that can be loaded to one gift card is R5 000.
- A maximum of 20 gift cards per transaction is permitted, with a maximum transaction value of R20 000.
- Gift cards cannot be re-issued after the expiry date. Gift cards are valid for 3 years from the date of production.
- Lost or stolen gift cards can only be re-issued if you have the gift card number or the ID of the person who originally purchased the gift card, and if the gift card has not expired.
Should you wish to purchase Gift Cards via EFT, please complete the Gift Card request form and submit it to giftcard@woodlandsboulevard.co.za. Please take note of the below terms when purchasing a card(s) via EFT.
All personal information will be processed in terms of the Protection of Personal Information Act, 2013 by either us or Paymentology. You can view our Privacy Policy as well as Paymentology’s Privacy Policy for more detail.
- EFT purchases of Gift Cards can only be processed from Monday to Friday, 8am – 4pm.
- On receipt of the above completed form, along with the required documentation, an invoice will be generated for the Gift Card purchase and sent to you along with the relevant bank details.
- Please use your company name as the payment reference.
- Proof of payment must be emailed to giftcard@woodlandsboulevard.co.za once processed. Only once payment reflects in our account can the Gift Cards be created and issued for collection, generally 24 – 36 hours after payment. You will be notified via email once the cards are ready for collection.
- Collection of the cards can only take place Monday to Friday, 8am to 4pm at the Centre Management Offices (offices are situated in the basement parking garage beneath FNB and Spur).
- Value per Gift Card cannot exceed R5 000 on any one card. In the event that more than R5 000 is requested for one card, a second and/or a subsequent card will be issued with the balance.
- Cards should be treated like cash; they cannot be re-issued or replaced in the event of loss or theft.
- Lost card and balance enquiries: 0861 115 196.