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Coronavirus (COVID-19) updates



Last updated on 27 March 2020 | The information below is subject to change
 
Caring for our country and communities, by combating COVID-19 together, is our number one priority. 
 
We respect and support the decree by the Government, on 23 March 2020, to lock-down our nation for 21 days, from 27 March - 16 April 2020. The entire world has been affected by the COVID-19 pandemic and we appreciate President Cyril Ramaphosa and the Government taking serious action to mitigate the spread of COVID-19.
 
We are therefore temporarily partially closed with only essential-goods stores, including banks, supermarkets and pharmacies, permitted to trade as per the our revised trading hours below:
 
Mon – Sat: 9am – 6pm
Sun: 9am –2pm
Public Holidays: 9am – 3pm
* Stores may implement their own specific trading hours, please contact them directly to confirm trading hours
 
To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation’s recommended preventative protocol and complying with the Lockdown Regulations.
 
Please take care when visiting the Centre during these trying times, refer to our recommendations below and keep safe. 
 
For the latest government updates around COVID-19 visit the SA Coronavirus Portal.
 
Essential stores trading:
Stores may implement their own specific trading hours, please contact them directly to confirm trading hours. Ensure that you park at the entrance closest to the essential store you will be visiting.
 
Supermarkets/food stores
Food Lover's Market  |  (012) 997 2450
Game  |  (012) 994 9100
Pick n Pay  |  (012) 997 7042
Woolworths  |  (012) 997 9100
 
Pharmacies
Clicks Pharmacy  |  (012) 997 7345
Dis-Chem Pharmacy  |  (012) 994 929
 
Banks
ABSA Bank  |  (012) 997 8500
Capitec Bank  |  (012) 997 3413
First National Bank  |  (012) 997 7141
Nedbank  |  (012) 997 9500
Standard Bank  |  (012) 994 9511
 
Speciality
Vetsmart  |  (012) 007 0660
 
Centre access & facilities
Access into the Centre and parking areas will be limited to Entrances 1, 2 and 3.
All parking is free.
 
What we are doing
We have introduced the following additional precautionary measures:
1. Increased cleaning routines, using disinfectants that have the prescribed alcohol content
2. Meticulously cleaning and disinfecting the common areas and high touch-points
3. Communicating with our essential stores regularly, regarding updates and their in-store precautionary measures
4. Security is still a core focus and remains in place
5. The Centre will be operationally resourced
 
What we recommend you do
Prior to and during your visit to the Centre, we recommend that you take the following precautionary measures
1. Prior to visiting the Centre, create a shopping list of the essential goods you require in categories (fresh fruit/veg, refrigerated goods, canned/dry goods, hygiene products etc.) to avoid unnecessary browsing
2. Contact stores directly prior to your visit to check their trading hours or if you are looking for something specific
3. Plan your parking and entrance access by checking the map and Centre access limitations above
4. Avoid browsing and repeatedly picking up and putting down in-store products
5. Maintain social distancing of at least 1 metre when queuing
6. Avoid touching in-store card machines by making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements)
7. Make use of the in-store disinfectant wipes when making use of trolleys or baskets
8. Make use of our sanitiser stations in-Centre or carry an alcohol-based sanitiser with you and use it throughout your visit
9. Practice protective hygiene practices recommended by the World Health Organisation
10. If you do feel sick, even a little bit, stay home and seek medical attention
1. Stay informed, check trusted and reputable sources and avoid spreading rumours and fake news
 
Reporting incidents
If you would like to report any incidents that have taken place at the Centre, please contact our Info Desk on 012 997 9460 or our Security Control Room on 012 997 5269.
 
We would like to thank you for your continued support and understanding.